This unit applies to any customer-facing worker who is eligible to work or volunteer in Victoria, irrespective of their citizenship or residency status with priority given to those working in retail, food handling and transport and logistics.
As part of the course you will be required to perform:
Skills will be demonstrated and assessed in the workplace.
This course is also available for those undertaking an update or for members of the public who have not undertaken this training previously.
At the completion of the course, and having fulfilled all course requirements, you should be able to: